Oxfam
Retail Volunteer (Witney Shop)
October 2023 – Present
- Utilising Cybertill Electronic Point of Sale (EPOS) and Gift Aid Retail Software to support daily store operations (tills, banking, volunteer hours, Gift Aid, labels)
- Opening tills, completing banking tasks, and carrying out reconciliation procedures
- Recording and maintaining accurate volunteer hour logs
- Locating and verifying Gift Aid donor reference numbers to ensure correct processing
- Producing accurate price labels for retail items to maintain consistent store presentation
- Compliance with standardised operating procedures for pricing of donations, gift aid, health & safety and data protection
- Sorting and pricing of donations in accordance with standardised operating procedures
- Conduct online research of donations when items are not listed within the standardised operating procedures
- Assisting volunteers with technical and operational queries concerning the Cybertill EPOS system and Gift Aid retail software, ensuring smooth and efficient system use
- Worked as part of a team during the shop relocation. Assisted team members with packing, moving, unpacking and creating visual displays for both donated items and sold by Oxfam products.
Rethink Mental Illness
Oxford Campaigners for Change Volunteer
July 2020 – January 2022
- Exchanged innovative ideas around mental health and inclusion, networked, and took positive action to change perceptions and improve people’s lives
- Campaigned with the team during online meetings with Members of Parliament
- Oxford Campaigners for Change
Information Panel Volunteer
November 2017 – May 2021
- Reviewed health and social care factsheets and provided feedback within set time scales
Website Development Panel Volunteer
September 2017
- Advised on the website development of Mental Health & Money Advice Service, providing service user feedback within set timeframe
- Mental Health & Money Advice Service
Guideposts Trust
Volunteer Administrator
July 2019 – November 2020
- Collated, transformed, and presented open-source data within Air Table to identify future opportunities and partnerships
- Effective time management and organisational skills to undertake online research and create content for development into webpages
- Contributed towards blog posts on Autism Spectrum Condition, Mental Health, LGBTQI+ and Photography
- Collaborated with colleagues whilst planning Pride Month activities, utilising Microsoft Teams
- Reviewed future publications and provided feedback within set time scales
- Supported team members and provided refreshments, entertainment, and a safe space to talk for members of the public to address loneliness within the community
- Coordinated our attendance at several pride events in Oxfordshire and liaised with team members
- Supported service users on a 1-2-1 basis with activities and during outdoor visits within the community whilst at the GLADS Project
Volunteer Administrator
February 2016 – December 2017
- Analysed service user surveys and presented findings within MS Excel for future publications
- Developed a COSHH register within MS Excel and sourced product information data sheets to comply with Health & Safety requirements
- Created a Key Performance Indicator (KPI) matrix and other resource planning tools within MS Excel saving the team valuable time with month end reports
- Researched local companies to identify future opportunities and partnerships by collating open-source data and presented the findings within MS Excel
- Enhanced the Mates N Dates project website with new pictures and text utilising WordPress to increase the projects awareness
- Designed event posters and leaflets within MS Publisher for public displays
- Photographed the Mates ‘N’ Dates LGBT group called Mingle at Oxford Pride in 2017
Oxford Health NHS Foundation Trust
Minor Injuries Unit Volunteer
November 2018 – March 2019
- Replenished the medical supplies within the department so the team could focus on patient care
- Completed stocktake and notified the administrator when items needed to be purchased
- Assisted to patients that required support whilst completing their registration form upon arrival to the department
- Enhanced the notice boards within the department with up-to-date posters and information for patients and visitors
- Maintained the waiting area and children’s play area making it safe and pleasant for patients and visitors
Community Involvement Volunteer
May 2018 – March 2019
- Contributed towards community events and the volunteering programme as a Steering Group Committee Member
- Liaised with internal departments and external organisations to promote community events
- Managed MS Excel database of stallholder’s attending community events to assist with resource planning
- Designed and carried out customer surveys utilising SurveyMonkey and then presented the findings within MS Excel to contribute towards future goal setting
- Participated at LGBT Equality Network meetings with staff and volunteers
- International volunteer day: Volunteer showcase – 5 December 2018
- Volunteers’ week: Volunteer showcase – 6 June 2018
Restore
Steering Group Committee Member
November 2017 – March 2018
- Contributed towards the development of Celebrating Our Lives 2, a mental health awareness event which took place on 13th March 2018 in Banbury, Oxfordshire, UK
LGBTQI+ Equality, Inclusion & Campaigns
LGBTQI+ Campaigner
January 2017 – Present
TransGuide UK
- Established and maintain TransGuide UK, an accessible online hub providing clear information on healthcare pathways, legal rights, name changes, support organisations, and myth‑busting resources for transgender people and allies in the UK
- Launched on 27 March 2026
Bishopsgate Institute
- Photographs taken at Witney Pride 2025 — LGBTM/598 (2025)
- People’s Pride Archive (2022)
- Witney Town Council and the Rainbow (Pride) Flag — LGBTM/441 (2018–2021)
- Oxford Pride Photographs — LGBTM/525 (2016–2017)
Guideposts Trust
- Taking Pride in Volunteering Blog Post – 23 June 2020
Oxford Mail Coverage
- Councils in Witney will fly Pride flag – 8 May 2019
- West Oxon Councils Fly Rainbow Flags – 28 May 2018
General Campaigning
- Contributed to national LGBTQI+ campaigns with:
Time to Change
Champion Volunteer
December 2014 – March 2020
- Assisted West Oxfordshire District Council, Witney Town Council, Oxford Health NHS Foundation Trust, Abingdon & Witney College and Guideposts Trust to coordinate and participate at Time To Change events within the community
- Campaigned and attended meetings with both local and national government figures including former UK Prime Minister David Cameron to raise awareness of this project
- Completed method statements and risk assessments within MS Word for Health & Safety requirements
- Led a team of 22 Champions and facilitated events in Oxfordshire, utilising MS Excel and Google Calendar to project manage and communicate with team members
- Participated at many events in Oxfordshire including Oxford Pride working alongside many great charities and organisations talking about mental health
- Coordinated Time To Change training sessions within the community and liaised with venues, participates and head office
- Promoted training sessions via social media and local networking groups
- Start a conversation about mental health – 4 February 2019
- Help break the silence around mental health – 1 February 2018
- Mental health ‘superhero’s’ wanted – 31 October 2017